The "Meet and Greet" service is where the driver will park their vehicle and meet you with a name board in the appropriate place (e.g. an Arrivals Hall at an Airport).
This service is not included on our journeys as standard but can be added for an additional fee, to cover parking charges.
The driver will put exactly what you entered in the "Head Passenger Full Name" field onto the name board, therefore if you'd rather the driver doesn't know the passenger's name then use a pseudonym instead. Obviously you will need to make sure the passenger is aware so they know what to look out for!