Please inform our office, via Online Chat or 01934744171, as soon as possible!
If you will be late we may be able to delay the driver from departing to collect you, meaning you will avoid paying waiting time.
In a worst case scenario warning us will stop the driver from leaving without collecting you!
If you no longer need the Journey we may be able to postpone it so you can reschedule it later dependent on if the driver has left yet.