I have received an email stating I have booked Journeys out of order, what do I do?

We will often send out an email such as, “Our system detected that you have booked some Journeys in non-chronological order. This may be intentional, but we recommend you check the dates and times for your booking and confirm if the details are correct. Thank you for your time.”

We send this to you when the Journeys you have booked are in non-chronological order, we do this as it is often a sign of an incorrectly booked Journey.

It is imperative you get in contact with us as soon as possible regarding this beacuse if we receive no response your driver may be dispatched on the incorrect date / time to what you require.